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FAQs
Your moving questions. Answered.
Here are some of the questions you may be asking. If you have any more, please contact us and we'll be happy to help.
FAQ's
Here are some questions you may be asking, if you have any more please contact us.
We don’t remove or dispose of unwanted items because that service needs a special licence. If you need help finding a licensed provider, just ask and we’ll point you in the right direction.
We do not offer a packing service, we arrive on time and load item into the van, transport your items to the new location, then un-load to your room of choice.
Yes — we can dismantle and reassemble beds, wardrobes and other furniture as part of your quote. If you only need a single item moved, we can help with that too.
Yes, we can disconnect and reconnect washing machines, cookers and other appliances. For washing machines, the new connection must be suitable, so if the feed hose is too short at the new property, we may not be able to reconnect it.
Yes — your goods are covered in transit up to £10,000, and we also hold public liability insurance up to £1,000,000, so you can book with confidence.
Currently, we don't provide packing materials like boxes. However, we may offer this service in the future.
To give you an accurate quote, please tell us what you’re moving, the pickup and delivery addresses, your moving date, how many bedrooms you have, whether parking is easy at both locations, and whether any items need dismantling or reconnecting. If you may need to wait for keys or move garden or garage items on the same day, let us know too.
Yes, we can help with small business moves, office items, and local deliveries as well as home removals. If you have a specific job in mind, send us the details and we’ll give you a clear quote.
We’re based in Castle Hedingham and work across Halstead, Braintree, Essex, and surrounding local areas. If you’re not sure whether we cover your postcode, just get in touch and we’ll let you know quickly.
You can book online or contact us for a quote first. Once we’ve confirmed the details of your move, we’ll arrange a date and time that works for you.
We use a large, well-equipped Luton van, which is ideal for house moves, furniture transport, and larger local jobs. If you’re unsure whether it will suit your move, we can advise before you book.
Where availability allows, yes. We always do our best to help with urgent local moves, so contact us as soon as you can and we’ll see what we can fit in.

Still have a question?
Get in touch and we'll answer it — or request a free quote for your move.
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